Returns and Refund Policy

Welcome to Used Book Store India. Thanks for shopping, please contact us on Contact Us Form for any queries or help related to your purchase and order.

Overview

Our returns and refund policy lasts 48 hours (2 calendar day) from delivery of the product and only for items if they are defective or damaged. If 48 hours (2 calendar day) passed since the delivery of the product, we can’t offer you the refund or exchange, or return.

To be eligible for a return and/or refund, the product must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Additional non-returnable items: Gift cards / Gift Packing charges / Bookmarks

There are certain situations where only partial refunds are granted:

Book with obvious signs of use
CD, DVD, software, scratchable keys on the book cover that has been opened.
Any item not in its original condition, is damaged or missing parts/pages for reasons not due to our error.
Any item that is requested for return after 24 hours (1 calendar day) after delivery

Refunds

Once your return is received, we will inspect the book condition within 3 calendar days of receiving the book, and we will send you an email to confirm the reception of your returned item. We will also notify you of the status of your refund.

After Confirmation mail sent to you, refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 5 to 7 days based on the card or payment service provider.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account/credit card company again, it may take some processing time before your refund is officially posted.

If you’ve done all of this and still have not received your refund, please contact us at [email protected].

Shipping

Wherever feasible or applicable we will provide shipping service for returns, and you will be responsible for the proper handover of the product to the return pickup service provider,

In case of a non-serviceable area or pin code for return shipping pickup, you will be responsible for the arrangement of return shipping, And the expenses incurred for the return shipping may be refunded up to the shipping charges incurred by us for forward shipping of the order, if any additional expense incurred for the return shipping has to be borne by the customer, Shipping expenses for the out of policy return will not be borne by us,

Please do not send your product without confirmation from us.